From: route@monster.com
Sent: Monday,
October 24, 2016 10:31 AM
To: hg@apeironinc.com
Subject: Please
review this candidate for: DNS Secret
This resume has been forwarded to
you at the request of Monster User xapeix03
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WANDA W. TAYLOR, PMP, ITILv3, CSM wwtaylor7777@yahoo.com Cell: 817-729-2517 Sr. Technical Infrastructure Program/Project Manager ·
Certified
Project Manager Professional with 19 years’ experience with the last two
years focused on Network Access Security. Remotely managed global multimillion
dollar, multi-year complex technical infrastructure programs and projects end
to end, developing and implementing technical infrastructure solutions across
multiple industries i.e. Pharmaceutical, Financial, Banking, Manufacturing,
Insurance, Medical, Energy, Government, Distribution and Supply Chain
Management. ·
Extensive
experience remotely deploying enterprise network infrastructure and
application solutions for existing and emerging technologies utilizing
virtualization technologies for such as VMware solutions, cloud computing,
high-density blade infrastructure and AIX platforms, managing database builds
and migrations for distributed and mainframe environments in data centers,
labs and remote locations for various stages of development to production
negotiating cost saving alternative solutions whenever possible. ·
Management and
coordination of diverse global teams resolving complex business problems for
virtual and onsite customers across multiple time zones and cultures,
directing teams to identify ambiguity, risks and issues, developing
contingency plans to mitigate or avoid business impact while gaining team
consensuses delivering timely high quality products, services and solutions. ·
Highly motivated
professional with the drive and discipline required to quickly learn new
processes, procedures and technology while adapting to new dynamic
environments, assuming responsibility for identifying and resolving conflicts
decisively and diplomatically to successfully complete project objectivities,
meeting customer’s expectations, demonstrating professionalism, integrity and
mutual respect. ·
Proficient
analyzing existing policies and procedures utilizing my comprehensive
knowledge and understanding of ITIL best practices, methodologies and processes;
managing third party vendors to drive continuous process improvement; Solid
organizational skills with the attention to detail and the ability to
multi-task balancing changing priorities for multiple projects, meeting
deadlines, ensuring high quality standards are met and maintaining
flexibility in a fast-paced service oriented environment. ·
Clearly
demonstrated ability to successfully manage large complex internal and
external virtual multi-site teams and third party vendors including
technology separation i.e. the separation of Smith Barney from Citi to form
MSSB (Morgan Stanley Smith Barney) and mergers i.e. Merrill Lynch into Bank
of America and Alcon into Novartis, holding teams accountable for delivery of
products, services and strategic initiatives staying within aggressive
timelines and budget. ·
Exceptional
analytical, problem solving and decision making capabilities, proficient in
project cost control, earned value and critical path analysis, CBA (cost
benefit analysis) and requirements gathering and traceability metrics; Proven
understanding of proposal cost structure, material estimates, services costs,
performance requirements, delivery schedules, terms and conditions are
accurate and complete ensuring contractual obligations are delivered, gaining
on time customer acceptance. Detailed Professional Experience Contractor
through Optimum H IT at University of California Irvine
Health June 2016 – Oct 2016 Provide
program/project-driven organization with the capabilities needed to manage
the time, resources, skills, and budgets necessary to accomplish all
interrelated tasks for Infrastructure Technology portfolio. ·
Responsible for
the creation of Dashboard reports for Irvine medical health campus and San
Diego medical health campus for Infrastructure Technology portfolio to
include projects consisting of Networking, Telecommunication and Client
Platform Services. ·
Gathered project
information from Technology Infrastructure Managers and Project Managers
required for creating projects in Eclipse ensuring standard project
management methodologies were followed and all major projects were tracked in
Eclipse. Contractor
through DISYS for Global Infrastructure Services (GIS) at
Novartis April 2013 – Mar
2016 Utilized Novartis’s
ICE methodology to manage GIS Network Access Control (NAC) Proof of Concept
(PoC), Pilot and Global Deployment of ForeScout's CounterACT NAC Security
Solution. ·
Negotiated lab
space in Basel, Switzerland with internal resources and external third party
vendor managed network provider, British Telecom. Conducted initial NAC proof
of concept testing of Cisco’s ISE solution in Fribourg, Switzerland. ·
Conducted voice
of the customer interviews and surveys with management across various
organizations within Novartis (i.e. Enterprise Security Architect, Head of IT
Security, Head of Cyber Security, Global Information Security Officer, Global
Enterprise Architect, IT managers, Director of Service Delivery Group,) to
gather use case information and feedback on proposed NAC solution. ·
Conducted live
technical evaluation in Fort Worth, Texas of Cisco ISE and ForeScout’s
CounterACT Network Access Control products, providing strategic direction and
recommendation to Novartis management based on PoC findings, along with
proposed architecture, service model options and associated cost estimates
for implementing NAC in a phased approach. ·
Delivered
executive briefing of head to head results, due to the complexity of 802.1x
and hardware upgrade requirements to implement Cisco’s ISE solution the
decision was made to move forward with ForeScout’s CounterACT NAC Solution. ·
Created multiple
CARs (capital appropriation requests) to justify and request project funding
of over 4 million dollars in the two-year period. Responsibilities
included RFPs, PO tracking, detailed budgeting and financial tracking
converting between US dollars and Swiss francs to procure physical
appliances, virtual licenses, internal resources and professional services. ·
Multiple
international trips to facilitate workshops in Europe working with BT network
resources, Sr. level network engineers and architects across multiple
platforms to develop right solution for Novartis, ultimately selecting 4
pilot sites: 2 in the US and 2 in Europe. ·
Deployed
CounterACT virtual appliances in global datacenters located in North America,
Singapore and Europe; deployed physical CounterACT appliances and pushed
SecureConnector to pilot sites in preparation for phase 1 enforcement. ·
Initial
implementation focused on clarification and classification (monitor mode
only), moving into policy enforcement in the Fort Worth office location,
using ForeScout’s SecureConnector for Windows only devices to ensure
automatic connection to the correct network security zone and adherence to
the Novartis Global Security Policy. ·
Developed
customized long term and short term guest wireless solutions involving
substantial user testing, resulting in the successful full migration to the
new guest wireless solution in Fort Worth; migrated global RADIUS
authentication from end-of-life appliances to virtual CoutnerACTs required
for wireless solution. ·
Utilized SCRUM
process for NAC policy creation and enforcement as well as Guest Wireless
modifications. ·
Partnered with
internal IGM (Information Governance and Compliance) team to complete complex
risk assessment and control requirements. ·
Created SharePoint
site for tracking documentation, tasks, risks, issues, action items, project
calendar and status updates; used Clarity for monthly status reporting to
upper management. Coordination and
management required throughout the project with: ·
Service Owners
and Service Line Managers – worked with NAC as well as NAC-impacting service
lines to gather service requirements. Worked with service line to build the
new NAC service from scratch in adherence to ITIL methodology as well as
coordinated formal paperwork required for building a new service. ·
Steering
Committee – gathered business requirements, provided weekly status reports
and monthly presentations. ·
Security
Architects – ensured documentation and communication of determined best
architecture for new NAC service within the complex Novartis network
landscape. ·
Network Security
Engineers – worked closely with engineers to track the implementation,
installation and testing of NAC deployments, followed progress of Engineer
team when trouble shooting any issues that arose while implementing the
solution. ·
Technical
Writers – managed two full time technical writers responsible for support and
formal production of documents. Responsible for the
completion of the following deliverables: Project Charters for PoC, Pilot and Execution * BIA (Business Impact
Analysis) * Functional and Design Specification * User Requirements
Specification * Quality Plan * Toll Gate Reviews * Communication Plan and
materials * Service Blue Print and Operation Manual * Service-specific Work
Instructions for Engineers * Test and Strategy Plan * IQ (Installation
Qualification) – provides verification that a system operates according to
design/manufacturer specifications * OQ (Operational Qualification) – provides
verification that a system operates according to the prescribed functional
specifications and user requirements * Test Result Records for each piece of
equipment installed/deployed * User testing. IPT
(Internet Protocol Telephony) Integration Sr. Project Manager Assumed inflight
Global IPT Integration and Technical Transformation Program to upgrade and
align Cisco’s Unified Call Manager with Novartis’s Standard VoIP Solution
utilizing third party vendor BT (British Telecom) for Infrastructure and
Management, migrating Alcon's main Fort Worth Campus of over 6 thousand
phones as well as migrating an additional 48 Alcon sites (over 28 thousand
total phones) worldwide, successfully completing within allotted timeframe. Contractor
through Signature Consultants at Bank of America
Feb 2012 – April 2013 Remotely manage infrastructure server solutions for midrange,
mainframe and storage infrastructure as part of the Shared Technology
Infrastructure Team (STI) under Technology and Operations. ·
As an IE,
responsible for the migration of over 1200 enterprise wide end of life
servers utilizing PlateSpin to meet aggressive project timeline while
gathering requirements for current server configurations, creating MATS
(Midrange Automated Tracking System) server requests used for new server
builds, working with application teams to create aliases and/or identity
security requirements to create new OUs as required. Responsible for
procurement, placement and build activities of enterprise servers to include
physical, VM, AIX, CHP, acquiring IPs and subnets, applying security,
creating and managing OUs across Window and/or Linux platforms, coordination
of third party venders (IBM and HP), creating Nexus work requests and
completing QA steps and mitigating access issues. ·
As a TPM,
responsible for managing all project activities for the infrastructure
remediation of Merrill Lynch end of life ESX 2.5 VMs and decommissioning data
center servers and hosts, migrating production applications new CHP (Compute
Host Platform) from ML domain to Bank of America domain; responsible for
managing app teams, third party vendors and technical resources to gather
technical requirements, weekday and weekend migrations of over 267 VMs with
more than 160 identified applications and another 67 unknown application
server owners. Resolve customized monitoring and/or SRDF constraints,
determining current sizing requirements and allowing for some future growth,
creating new OUs, aliases, 3DNS entries and firewall changes. ·
Implementation
resource on Sunrise project rollout of new strategic infrastructure platform
initiative to streamline and automate server provisioning enterprise
wide. Platform requires technical specifications to be defined upfront
to spin up servers automatically with full future configuration and drift
management control, providing accelerated delivery with pre-provisioning
capacity in major datacenters globally. Stencils are used to create
build docs enabling end to end automated builds utilizing Enterprise Puppet,
an automated provisioning tool utilizing configuration management and
automated provisioning tools through the use of Enterprise Puppet. Resume – Wanda W Taylor, PMP, ITIL, CSMPage 1 |
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Languages: |
Languages |
Proficiency Level |
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English |
Fluent |
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